Remote Italian-Speaking Support Agent - Greece Relocation

FH Collective Academy; Catania; Remote; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Remote work from Greece

International career opportunities

Job summary

FH Collective Academy is hiring for a remote Italian-speaking customer support role, located in Greece with relocation support and training provided. The position offers a month salary of €1,045 gross with 14 payments and a performance bonus up to 15% based on targets.

Work 5 days a week, 8 hours daily with rotating shifts between 08:00–00:00. Requires Italian C1/C2 and English B2+, plus CRM usage and data entry skills.

Qualifications

• Fluent Italian (C1/C2) and English (B2+) required for training and support.
• Experience using CRM systems or customer support tools.
• Able to work remotely with strong communication and data accuracy.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian language proficiency

English language proficiency

Communication skills

Troubleshooting

Problem solving

CRM systems

Data entry

Remote work ability

Tools

CRM software

Job description

FH Collective Academy is hiring for a remote Italian-speaking customer support role, located in Greece with relocation support and training provided. The position offers a month salary of €1,045 gross with 14 payments and a performance bonus up to 15% based on targets.

Work 5 days a week, 8 hours daily with rotating shifts between 08:00–00:00. Requires Italian C1/C2 and English B2+, plus CRM usage and data entry skills.