Remote Italian-Speaking Support Agent — Greece Relocation

FH Collective Academy; Bergamo; Remoto; EUR 16.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight ticket

Hotel accommodation (2 weeks)

Airport pickup

Real estate agency fee covered

Fully paid training

Descrizione del lavoro

FH Collective Academy offers a fully remote role in Greece with relocation support and a structured training program. You will provide Italian-language customer support, handle inquiries, and resolve issues across phone, email, and chat channels from a remote setup.

Ideal candidates are fluent in Italian with English communication skills and experience using CRM tools. The position includes rotating shifts, a competitive salary package, and a comprehensive relocation package to Greece.

Competenze

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Comfortable using CRM systems and multiple applications.
• Ability to work independently in a remote environment.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Italian fluent

English B2+

CRM systems

Independent remote worker

Descrizione del lavoro

FH Collective Academy offers a fully remote role in Greece with relocation support and a structured training program. You will provide Italian-language customer support, handle inquiries, and resolve issues across phone, email, and chat channels from a remote setup.

Ideal candidates are fluent in Italian with English communication skills and experience using CRM tools. The position includes rotating shifts, a competitive salary package, and a comprehensive relocation package to Greece.