Remote Italian-Speaking Support Agent (Greece Relocation)

FH Collective Academy; Venezia; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

Performance bonus up to 15%

Descrizione del lavoro

FH Collective Academy offers a fully remote Customer Support role based in Greece. You’ll work from anywhere in Greece with relocation support and fully paid training from day one, plus a compensation package of €1,045 gross per month across 14 salaries, plus a performance bonus up to 15%.

Languages required: Italian C1/C2 and English B2+. Expect rotational shifts, customer-facing duties, and a fast-paced international team.

Competenze

• Fluent Italian (C1/C2) and good English (B2+) for training and communication.
• Strong communication and interpersonal skills.
• Experience with CRM systems and multiple applications.
• Ability to work independently in a remote environment.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and maintain data quality.
• Maintain high customer satisfaction.

Conoscenze

Italian C1/C2

English B2+

CRM systems

Communication skills

Problem solving

Remote work

Strumenti

CRM software

Descrizione del lavoro

FH Collective Academy offers a fully remote Customer Support role based in Greece. You’ll work from anywhere in Greece with relocation support and fully paid training from day one, plus a compensation package of €1,045 gross per month across 14 salaries, plus a performance bonus up to 15%.

Languages required: Italian C1/C2 and English B2+. Expect rotational shifts, customer-facing duties, and a fast-paced international team.