Remote Italian-Speaking Support Agent | Relocation Included

FH Collective Academy; Salerno; Remoto; EUR 12.000 - 14.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

Performance bonus

Descrizione del lavoro

FH Collective Academy offers a fully remote customer support role you can perform from anywhere in Greece, with full relocation support. The position requires fluent Italian and English for training and internal communication, plus a competitive salary and a performance bonus.

You will provide Italian-language customer support via phone, email and chat, handle inquiries, troubleshoot issues, and document interactions while maintaining high customer satisfaction.

Competenze

• Fluent Italian required (C1/C2)
• Strong communication and interpersonal skills essential
• Ability to work independently in a remote setting
• Experience with CRM systems is a plus

Mansioni

• Provide Italian-language customer support via phone, email and chat
• Handle inquiries and account-related requests
• Troubleshoot issues and provide effective solutions
• Assist customers with products, services and platform features
• Document interactions and maintain quality standards
• Aim for high customer satisfaction

Conoscenze

Fluent Italian

Communication skills

Customer focus

Problem solving

CRM tools

Strumenti

CRM software

Descrizione del lavoro

FH Collective Academy offers a fully remote customer support role you can perform from anywhere in Greece, with full relocation support. The position requires fluent Italian and English for training and internal communication, plus a competitive salary and a performance bonus.

You will provide Italian-language customer support via phone, email and chat, handle inquiries, troubleshoot issues, and document interactions while maintaining high customer satisfaction.