Remote Italian-Speaking Support Agent - Greece Relocation

FH Collective Academy; Udine; Remoto; EUR 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

International work environment

Flexible remote work

Descrizione del lavoro

FH Collective Academy is hiring a remote Italian-speaking Customer Support specialist for Greece with full relocation support. You will be paid training from day one and work 5 days a week with 8-hour shifts.

The role offers a competitive gross salary of €1,045 per month paid across 14 salaries, plus a performance bonus up to 15% based on targets. You'll assist customers via phone, email, and chat in Italian, document interactions, and use CRM systems.

Competenze

• Fluent Italian at C1/C2 level required.
• English at least B2+ for training and internal comms.
• Able to work remotely with independent discipline.
• Experience with CRM and multiple apps helpful.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Fluent Italian (C1/C2)

English (B2+)

Communication skills

Customer focus

Remote work

CRM software

Digital tools

Strumenti

CRM systems

Multiple apps

Descrizione del lavoro

FH Collective Academy is hiring a remote Italian-speaking Customer Support specialist for Greece with full relocation support. You will be paid training from day one and work 5 days a week with 8-hour shifts.

The role offers a competitive gross salary of €1,045 per month paid across 14 salaries, plus a performance bonus up to 15% based on targets. You'll assist customers via phone, email, and chat in Italian, document interactions, and use CRM systems.