Remote Italian-Speaking Support Agent — Relocate to Greece

FH Collective Academy; Messina; Remoto; EUR 11.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight ticket

Hotel stay (2 weeks)

Airport pickup

Real estate agency fee covered

Fully paid training

Descrizione del lavoro

FH Collective Academy is hiring for a fully remote Italian-speaking Customer Support role based in Greece, with relocation support and a paid training program. You will join a dynamic, international team and help customers via phone, email, and chat while working from anywhere in Greece.

Fluent Italian (C1/C2) and English (B2+) are required, plus strong communication, problem-solving, and data-entry skills.

Competenze

• Fluent Italian at C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Problem-solving and troubleshooting abilities.
• Comfortable using CRM systems and multiple apps.
• Attention to detail and data entry accuracy.
• Ability to work independently in a remote environment.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Fluent Italian

English B2+

Communication skills

Customer focus

Problem solving

CRM systems

Data entry

Remote work

Multicultural team

Strumenti

CRM systems

Descrizione del lavoro

FH Collective Academy is hiring for a fully remote Italian-speaking Customer Support role based in Greece, with relocation support and a paid training program. You will join a dynamic, international team and help customers via phone, email, and chat while working from anywhere in Greece.

Fluent Italian (C1/C2) and English (B2+) are required, plus strong communication, problem-solving, and data-entry skills.