Remote Italian-Speaking Support Agent in Greece

FH Collective Academy; Puglia; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid relocation

Flight ticket

2 weeks hotel accommodation

Airport pickup

Real estate agency fee covered

Descrizione del lavoro

FH Collective Academy is seeking a customer support specialist fluent in Italian to join a fully remote team based in Greece. You’ll handle inquiries via phone, email, and chat and support users across our platform while working from anywhere in Greece with relocation support.

In addition to a competitive €1,045 gross per month with 14 salaries and a bonus up to 15%, you’ll receive full paid training from day one and a smooth onboarding process to help you excel in a fast-paced, international

Competenze

• Fluent Italian – C1/C2 level.
• English B2+ for training.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Ability to work independently in a remote environment.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Fluent Italian

English B2+

CRM systems experience

Customer-focused

Remote work independently

Strumenti

CRM software

Descrizione del lavoro

FH Collective Academy is seeking a customer support specialist fluent in Italian to join a fully remote team based in Greece. You’ll handle inquiries via phone, email, and chat and support users across our platform while working from anywhere in Greece with relocation support.

In addition to a competitive €1,045 gross per month with 14 salaries and a bonus up to 15%, you’ll receive full paid training from day one and a smooth onboarding process to help you excel in a fast-paced, international