Remote Italian Support Agent - Greece Relocation Included

FH Collective Academy; Firenze; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Descrizione del lavoro

FH Collective Academy is seeking an Italian-speaking customer support professional for a fully remote role based in Greece. You will relocate with full support and work remotely from anywhere in Greece, delivering exceptional service from day one.

The position offers 5 days a week, 8 hours per day with rotating shifts, paying €1,045 gross per month across 14 salaries plus a 15% performance bonus. Training is fully paid and provided from day one.

Competenze

• Fluent Italian (C1/C2) and English (B2+) required.
• Experience with CRM tools and handling customer inquiries in a fast-paced setting.
• Strong communication and problem-solving skills essential.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and maintain quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Fluent Italian

English communication

Remote work

Strumenti

CRM software

Descrizione del lavoro

FH Collective Academy is seeking an Italian-speaking customer support professional for a fully remote role based in Greece. You will relocate with full support and work remotely from anywhere in Greece, delivering exceptional service from day one.

The position offers 5 days a week, 8 hours per day with rotating shifts, paying €1,045 gross per month across 14 salaries plus a 15% performance bonus. Training is fully paid and provided from day one.