Remote Italian-Speaking Support Specialist — Greece Relocation

FH Collective - Academy; Modena; Remote; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Remote work from Greece

Job summary

FH Collective - Academy is offering a fully remote role based in Greece with a complete relocation package. You will provide customer support in Italian, handle inquiries across channels, and help users with products and features from anywhere in Greece.

English training is provided, with a competitive salary package and fully paid training from day one. Rotational shifts and a multinational team support a dynamic work environment.

Qualifications

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems, digital tools, and multiple applications.
• Good attention to detail and accurate data entry.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian fluency

English proficiency

Strong communication

Interpersonal skills

Customer-focused

Problem solving

CRM tools

Data entry accuracy

Tools

CRM systems

Digital tools

Job description

FH Collective - Academy is offering a fully remote role based in Greece with a complete relocation package. You will provide customer support in Italian, handle inquiries across channels, and help users with products and features from anywhere in Greece.

English training is provided, with a competitive salary package and fully paid training from day one. Rotational shifts and a multinational team support a dynamic work environment.