Remote Italian-Speaking Customer Support — Greece

FH Collective - Academy; Cagliari; Remote; EUR 13,230 - 16,170; Full time

Benefits offered by this job

Flight covered (EU)

Hotel accommodation upon arrival

Airport pickup on arrival

Real estate agency fee covered

Full training provided

Relocation package

Job summary

FH Collective - Academy is seeking Italian-speaking Customer Experience professionals to join our remote team in Greece. No prior experience required, full training provided, and relocation support for EU candidates.

You will handle customer inquiries via phone, email and chat in Italian, assist with account issues, and log interactions in our CRM. The role offers a base salary of €1,050 gross per month paid 14 times a year, plus a bonus of up to 10%, with relocation benefits.

Qualifications

• Fluent Italian at C1/C2 level is required.
• Good English (B2+) for training and internal communication.
• Strong interpersonal and analytical abilities.
• Solutions-driven mindset and genuine willingness to help others.

Responsibilities

• Provide customer support via phone, email and chat in Italian.
• Help with account issues, content reports and platform queries.
• Resolve inquiries efficiently while maintaining high service quality.
• Log interactions accurately in CRM systems.
• Meet team productivity and quality targets.
• Advocate for community safety and product understanding.

Skills

Fluent Italian (C1/C2)

English (B2+)

Interpersonal skills

Analytical mindset

Solutions-driven

Job description

FH Collective - Academy is seeking Italian-speaking Customer Experience professionals to join our remote team in Greece. No prior experience required, full training provided, and relocation support for EU candidates.

You will handle customer inquiries via phone, email and chat in Italian, assist with account issues, and log interactions in our CRM. The role offers a base salary of €1,050 gross per month paid 14 times a year, plus a bonus of up to 10%, with relocation benefits.