Remote Italian-Speaking Customer Support Agent

WW Talents; Verona; Remote; EUR 14.000 - 16.000; Vollzeit

Benefits dieser Stelle

Paid training

Relocation support

Remote work 100%

International environment

Career development opportunities

Zusammenfassung

WW Talents is hiring an Italian-speaking Customer Support Representative to work fully remotely from Greece. The role includes paid training, a competitive salary, and full relocation support for EU relocations.

You will respond in Italian (C1/C2) and English (B2+) across calls, email, and chat to maintain high customer satisfaction. This international team offers career development and a multicultural environment with shifts across 08:00–00:00.

Qualifikationen

• Fluent Italian at C1/C2 level.
• English at B2+ level for training and internal comms.
• Previous experience in Customer Support is a plus, but not required.
• Strong communication and interpersonal skills.
• Ability to work remotely and independently.

Aufgaben

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Kenntnisse

Italian language

English language

Communication skills

Problem solving

Remote work

Tools

CRM systems

Multitools & apps

Jobbeschreibung

WW Talents is hiring an Italian-speaking Customer Support Representative to work fully remotely from Greece. The role includes paid training, a competitive salary, and full relocation support for EU relocations.

You will respond in Italian (C1/C2) and English (B2+) across calls, email, and chat to maintain high customer satisfaction. This international team offers career development and a multicultural environment with shifts across 08:00–00:00.