Remote Italian-Speaking Customer Support Agent (Greece)

WW Talents; Pisa; Remote; EUR 14,000 - 15,000; Full time

Benefits offered by this job

Fully paid training

100% remote work from Greece

Career development opportunities

International, multicultural team

Job summary

WW Talents is hiring an Italian-Speaking Customer Support Representative to join our international team. Work fully remotely from Greece, handle inquiries in Italian via phone, email and chat, and deliver an outstanding customer experience.

The role offers 5 days a week with rotating shifts between 08:00–00:00, 1050 EUR gross per month paid 14 times a year, plus a performance bonus up to 10%, and fully paid training from day one.

Qualifications

• Fluent Italian (C1/C2) and English (B2+) for training and internal communication
• Experience in Customer Support is a plus but not required
• Comfortable using CRM systems and multiple applications

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Document customer interactions in CRM and internal systems
• Maintain quality and productivity standards
• Help customers understand the platform and available features

Skills

Fluent Italian

Strong communication

Customer-first mindset

Problem solving

Remote work discipline

Tools

CRM

Job description

WW Talents is hiring an Italian-Speaking Customer Support Representative to join our international team. Work fully remotely from Greece, handle inquiries in Italian via phone, email and chat, and deliver an outstanding customer experience.

The role offers 5 days a week with rotating shifts between 08:00–00:00, 1050 EUR gross per month paid 14 times a year, plus a performance bonus up to 10%, and fully paid training from day one.