Remote Italian-Speaking Customer Support (Greece)

WW Talents; Cagliari; Remote; EUR 157,000 - 172,000; Full time

Benefits offered by this job

Salary €1,050 gross/mo

Performance bonus up to 10%

Fully paid training from day one

100% remote work from Greece

International multicultural working环境

Career development opportunities

Job summary

WW Talents is seeking an Italian-speaking Customer Support Representative to work fully remotely from Greece. The role requires fluent Italian and English, with no strict experience needed and offers paid training, relocation assistance, and an international, multicultural environment.

You will handle inquiries via phone, email, and chat, resolve account-related issues, and guide customers through the platform and features. The position offers rotating shifts and career development opportunities.

Qualifications

• Fluency in Italian (C1/C2) and English (B2+).
• Experience in customer support is a plus but not required.
• Strong communication and problem-solving skills.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian language

English language

Customer support

Tools

CRM software

Helpdesk tools

Job description

WW Talents is seeking an Italian-speaking Customer Support Representative to work fully remotely from Greece. The role requires fluent Italian and English, with no strict experience needed and offers paid training, relocation assistance, and an international, multicultural environment.

You will handle inquiries via phone, email, and chat, resolve account-related issues, and guide customers through the platform and features. The position offers rotating shifts and career development opportunities.