Remote Italian-Speaking Customer Support Agent (Greece)

WW Talents; Palermo; Remote; EUR 14,000 - 15,000; Full time

Benefits offered by this job

Fully paid training

Remote work from Greece

Performance bonus up to 10%

Relocation support (EU)

Career development opportunities

International multicultural env

Job summary

WW Talents is seeking an Italian-speaking Customer Support Representative to work fully remotely from Greece. You will provide support in Italian via phone, email, and chat, resolve inquiries, and help users navigate the platform.

Fluency in Italian (C1/C2) and English (B2+) is required; prior CS experience is a plus but not mandatory. This role offers 100% remote work from Greece, rotational shifts (08:00–00:00), paid training, relocation support for EU moves, and a multicultural international

Qualifications

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide safe, effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian

English

CRM experience

Remote work

Problem solving

Job description

WW Talents is seeking an Italian-speaking Customer Support Representative to work fully remotely from Greece. You will provide support in Italian via phone, email, and chat, resolve inquiries, and help users navigate the platform.

Fluency in Italian (C1/C2) and English (B2+) is required; prior CS experience is a plus but not mandatory. This role offers 100% remote work from Greece, rotational shifts (08:00–00:00), paid training, relocation support for EU moves, and a multicultural international