Remote Italian-Speaking Customer Support Agent (Greece)

WW Talents; Bologna; Remote; EUR 11.000 - 13.000; Vollzeit

Benefits dieser Stelle

Performance bonus up to 10%

Fully paid training from day one

100% remote work from Greece

International and multicultural team

Career development opportunities

Relocation support

Zusammenfassung

WW Talents is recruiting an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will handle inquiries in Italian, supported by English training material, and thrive in a multicultural, international team.

Responsibilities include assisting customers via phone, email, and chat; documenting interactions in CRM; and following quality standards. A fully paid training program starts day one, with a 100% remote setup.

Qualifikationen

• Fluent Italian – C1/C2 level.
• English – B2+ for training and internal communication.
• Previous Customer Support experience is a plus, but no prior experience required.
• Strong communication and interpersonal skills.
• Ability to work independently in a remote environment.
• Comfortable using CRM systems and multiple applications.

Aufgaben

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Kenntnisse

Italian

English

Customer support

Jobbeschreibung

WW Talents is recruiting an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You will handle inquiries in Italian, supported by English training material, and thrive in a multicultural, international team.

Responsibilities include assisting customers via phone, email, and chat; documenting interactions in CRM; and following quality standards. A fully paid training program starts day one, with a 100% remote setup.