Remote Italian-Speaking Customer Support Agent (Greece)

WW Talents; Frosinone; Remote; EUR 14,000 - 16,000; Full time

Benefits offered by this job

Fully paid training

Remote work from Greece

International environment

Career development

Job summary

WW Talents is seeking an Italian-speaking Customer Support Representative to work remotely from Greece. You will handle inquiries via phone, email, and chat, ensuring high-quality support in Italian and English. No prior experience is required, as fully paid training is provided and you join a multinational team.

The role offers 100% remote work from Greece, with a rotational schedule and opportunities for career development within an international environment.

Qualifications

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Experience in Customer Support is a plus, but not required.
• Full paid training provided on Day 1.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem-solving

Remote work

Tools

CRM systems

Digital tools

Job description

WW Talents is seeking an Italian-speaking Customer Support Representative to work remotely from Greece. You will handle inquiries via phone, email, and chat, ensuring high-quality support in Italian and English. No prior experience is required, as fully paid training is provided and you join a multinational team.

The role offers 100% remote work from Greece, with a rotational schedule and opportunities for career development within an international environment.