Remote Italian-Speaking Customer Support Specialist

WW Talents; Torino; Remote; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Fully paid training

Remote work from Greece

Career development opportunities

International environment

14 salaries per year

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to work remotely from Greece. You will handle incoming inquiries via phone, email, and chat, delivering an outstanding customer experience.

This role requires fluency in Italian (C1/C2) and English (B2+), offers fully paid training, a 14-salary yearly structure, and an international, multicultural team with growth opportunities.

Shifts are rotational, 5 days a week, with scope for relocation support within the EU.

Qualifications

• Fluent Italian (C1/C2) required.
• English language skills at B2+ for training.
• Remote-work capability and self-management.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining a high level of customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Skills

Fluent Italian

English B2+

Strong communication

Remote work ability

Tools

CRM systems

Job description

WW Talents is hiring an Italian-speaking Customer Support Representative to work remotely from Greece. You will handle incoming inquiries via phone, email, and chat, delivering an outstanding customer experience.

This role requires fluency in Italian (C1/C2) and English (B2+), offers fully paid training, a 14-salary yearly structure, and an international, multicultural team with growth opportunities.

Shifts are rotational, 5 days a week, with scope for relocation support within the EU.