Remote Italian-Speaking Support Agent - Greece

WW Talents; Milano; Remote; EUR 15,000 - 21,000; Full time

Benefits offered by this job

14 salaries per year

Performance bonus up to 10%

Fully paid training

100% remote work

Career development opportunities

Job summary

WW Talents is hiring an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You'll handle Italian inquiries via phone, email, and chat, join an international team, and enjoy 5-day rotations from 08:00–00:00 with English training support.

Fully paid training starts day one, with up to 10% performance bonus and a 100% remote, multicultural environment. Relocation support available for EU movers, and career development opportunities.

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ level for training and internal comms.
• Strong communication and interpersonal skills.
• Good problem-solving and troubleshooting abilities.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Fluent Italian

English B2+

Communication skills

Problem solving

CRM familiarity

Remote work

Tools

CRM systems

Job description

WW Talents is hiring an Italian-Speaking Customer Support Representative to work fully remotely from Greece. You'll handle Italian inquiries via phone, email, and chat, join an international team, and enjoy 5-day rotations from 08:00–00:00 with English training support.

Fully paid training starts day one, with up to 10% performance bonus and a 100% remote, multicultural environment. Relocation support available for EU movers, and career development opportunities.