Italian-Speaking Remote Customer Support — Greece Relocation

FH Collective Academy; Torino; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Flight ticket

Hotel accommodation

Airport pickup

Real estate agency fee covered

Fully paid training

Performance bonus up to 15%

Descrizione del lavoro

FH Collective Academy in Greece offers a fully remote role with relocation support. You will provide customer support in Italian from anywhere in Greece, with paid training and a salary package.

Location is Greece – 100% Remote / Work From Anywhere in Greece. Languages required are Italian C1/C2 and English B2+. Compensation includes €1,045 gross/month x14 salaries plus a performance bonus up to 15% and relocation package with flight, hotel, airport pickup, and real estate fee coverage.

Competenze

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems, digital tools, and multiple applications.
• Good attention to detail and accurate data entry.
• Ability to work independently in a remote environment.
• Flexible and comfortable working rotational shifts.
• Ability to work effectively in a fast-paced, international, multicultural team.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Italian language

English communication

Customer service

CRM software

Strumenti

CRM software

Descrizione del lavoro

FH Collective Academy in Greece offers a fully remote role with relocation support. You will provide customer support in Italian from anywhere in Greece, with paid training and a salary package.

Location is Greece – 100% Remote / Work From Anywhere in Greece. Languages required are Italian C1/C2 and English B2+. Compensation includes €1,045 gross/month x14 salaries plus a performance bonus up to 15% and relocation package with flight, hotel, airport pickup, and real estate fee coverage.