Remote Italian Customer Support | Greece Relocation

Fh Collective Academy; Basilicata; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Paid training

Relocation package (EU)

Flight ticket covered

2 weeks hotel upon arrival

Airport pickup

Real estate agency fee covered

Job summary

FH Collective Academy is seeking Italian-speaking customer support professionals for a remote role based in Greece. The position offers relocation support for EU candidates and an international work environment with full training from day one.

Responsibilities include handling inquiries via phone, email, and chat in Italian, solving account issues, and logging interactions in the CRM. A fast-paced, multicultural team and strong communication skills are essential.

Qualifications

• Fluent Italian (C1/C2) is required.
• Good working knowledge of English (B2+) for training and internal communication.
• Strong interpersonal and analytical skills; problem-solving mindset.

Responsibilities

• Provide customer support via phone, email, and chat (Italian).
• Assist with account issues, content reports, and platform queries.
• Log interactions accurately in CRM and meet productivity/quality targets.
• Support community safety and product understanding.

Skills

Italian language (C1/C2)

English language (B2+)

Customer service

Multitasking

Job description

FH Collective Academy is seeking Italian-speaking customer support professionals for a remote role based in Greece. The position offers relocation support for EU candidates and an international work environment with full training from day one.

Responsibilities include handling inquiries via phone, email, and chat in Italian, solving account issues, and logging interactions in the CRM. A fast-paced, multicultural team and strong communication skills are essential.