Quality Engineer

Cavotec; Perugia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading engineering company in Italy is looking for a candidate to manage customer and internal claims, acting as a liaison between the Customer and Operations departments. The ideal candidate will have a technical diploma or Bachelor's degree in engineering and 2-3 years of experience in Quality Management. This role requires strong problem-solving skills and proficiency in English and Italian. A comprehensive understanding of mechanical drawing and Microsoft Office is also needed.

Competenze

• 2-3 years of experience in Quality Department and Claims management.
• English and Italian language is mandatory.
• Experience working with Suppliers.

Mansioni

• Manage and handle Customers Quality issues leading the problem solving process.
• Improve the Quality Assurance and internal processes.
• Monitor and report KPI and provide regular trend analysis.

Conoscenze

Problem solving skills

Process improvement

Knowledge of mechanical drawing

Statistical knowledge

Good knowledge of Microsoft Office

Driving for results

Formazione

High school diploma with a technical specialization

Bachelor's degree in Mechanical, Electrical, Manufacturing Engineering

Descrizione del lavoro

Summary

This candidate will manage customer and internal claims, being the link between the Customer and the Operations departments and managing Quality Assurance and Quality topics.

Responsibilities

• Manage and handle Customers Quality issues leading the problem solving process and releasing reports (8D Report, A3 Report, Chicago, 5 Why, etc), by coordinating the team during root cause analysis, definition and implementation of corrective actions, until the effectiveness verification and the closure.
• Manage the link between Customer and Operations departments by improving the Quality Assurance and internal processes with team.
• Monitor and report KPI and provide regular trend analysis.

Qualifications

• High school diploma with a technical specialization or Bachelor's degree in Mechanical, Electrical, Manufacturing Engineering
• Previous 2-3 years of experience in Quality Department and in Claims management
• Good knowledge of mechanical drawing
• Experience working with Suppliers
• Knowledge of Microsoft Office
• Process improvement and Quality Assurance
• Statistical knowledge
• English and Italian language is mandatory
• Problem solving skills
• Driving for results and measurements capability

Candidates not in line with the requirements will not be considered.

Please attach your updated CV in English to your application.