Quality Assurance (QA) Freelancer / Consultant

Discover International; Lombardia; In loco; EUR 80.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading strategic consultancy is looking for a candidate to take charge of strategic leadership and governance. This role involves developing and implementing strategies for backlog deviation management, establishing governance frameworks, and leading cross-functional teams to optimize processes. The ideal candidate should excel in coaching and building team capabilities while fostering a culture of continuous improvement. This position requires on-site work in Italy and the ability to relocate for the contract duration.

Mansioni

• Develop and implement strategy for backlog deviation management.
• Establish governance frameworks and KPI dashboards.
• Lead cross-functional teams to manage high-risk deviations.
• Drive root-cause identification and process improvements.
• Mentor teams in investigation quality and best practices.

Descrizione del lavoro

Please note that this is an on site role in Europe, relocation required for the duration of the contract and candidates must have an EU passport*

Strategic Leadership & Governance

• Develop and implement the overall strategy for backlog deviation management and prevention.
• Establish governance frameworks, escalation pathways, and KPI dashboards for global and site-level visibility.
• Provide executive-level reporting, insights, and recommendations to senior leadership.

Cross-Functional Direction

• Lead cross-functional teams to ensure timely closure of high-risk deviations and associated CAPAs.
• Partner with Operations, Quality Assurance, Manufacturing, Engineering, and Supply Chain leaders to align resources and priorities.
• Facilitate high-level decision-making sessions and risk reviews.

Process Optimization & Prevention

• Drive systemic root-cause identification and translate findings into sustainable process improvements.
• Introduce or refine standards, SOPs, workflows, and digital tools supporting deviation lifecycle management.
• Define and track critical KPIs such as backlog aging, closure effectiveness, recurrence rates, and documentation quality.

Coaching & Capability Building

• Mentor teams in investigation quality, RCA methodologies, and best practices for deviation / CAPA management.
• Promote a culture of accountability, continuous improvement, and proactive risk mitigation.