Product Specialist (Northern Italy)

Samsung Italia; Milano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading tech company in Milan is seeking a Product Specialist for Northern Italy. This entry-level position focuses on analyzing customer needs, providing post-sales support, and delivering training on medical devices. Candidates should possess a degree in Biomedical or Computer Engineering and have at least 2 years of relevant experience. The role requires 80% domestic travel and offers hybrid working options, along with various employee benefits including discounts on products and wellness benefits.

Servizi

Hybrid working

Access to discounts on Samsung products

Wellness and well-being benefits

Training portals

Tickets Restaurant

Competenze

• At least 2 years’ experience in Ultrasound Pre-Post Sales/Application Specialist roles or similar medical devices.
• Very good written and spoken Italian and English.
• 80% travel required for domestic transfers.

Mansioni

• Analyze customer needs and provide post-sales support.
• Deliver application training on the HME line-up.
• Provide remote customer support via help-desk service.
• Adapt device settings as per specific applicative needs.
• Report on delivered activities and provide insights.

Conoscenze

Customer orientation

Project management

Strong listening skills

Positive attitude

Proactive attitude

Formazione

Bachelor's or Master's in Biomedical or Computer Engineering

Strumenti

MS Office tools

Descrizione del lavoro

Join to apply for the Product Specialist (Northern Italy) role at Samsung Italia.

Position Summary

Why join us: Our mission is to make a difference in people's lives. We are inspired by what people want to accomplish in their lives and strive to create products that give new possibilities. This is what drives our innovations. That's why we strive for excellence, and we understand that it's our people who make it possible. Would you like to be part of innovation? Join us and discover your potential.

Role And Responsibilities

Your Key Responsibilities

• Analyze the customer’s needs and technical requirements, performing demonstrative and applicative activities, and post-sales support as well, directly at the customer;
• Deliver application training on the whole HME line-up at the customer or at national/regional congresses;
• Support the customer remotely by providing help-desk service when needed;
• Support the customer by adapting the device settings according to the specific applicative needs, and by illustrating the features of product and application potential;
• Report on all activities delivered at the customer, providing insight on outcomes and possible improvements on process/product/application features.

Skills And Qualifications

What we need for this role

• Educational Background: Bachelor, Master preferably in Biomedical or Computer Engineering.
• Professional Background: at least 2 years’ experience in Ultrasound Pre-Post Sales / Application Specialist roles or alternatively similar experience with other medical devices.
• Computer Knowledge: Very good MS Office tools.
• Language Knowledge: Very good written and spoken Italian and English.
• Travel required: 80% domestic transfers. International transfers may occur.
• Others: Project management skills, customer orientation and strong listening skills, focus on results, positive and proactive attitude

Starting Date

by the end of the year

Benefits of working here at Samsung include:

• Hybrid working
• Access to discounts on a wide range of Samsung products
• Wellness and well-being benefits
• Training portals
• Tickets Restaurant

We are an equal‑opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Computers and Electronics Manufacturing