Product Manager - Vendor Training Services (Global)

Exclusive Networks; Milano; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A global cybersecurity specialist seeks a mid-senior level Product Manager to manage vendor training and enhance product sales. This full-time role involves overseeing a global training portfolio, ensuring effective communication with vendor partners, and implementing training strategies to drive sales growth. The ideal candidate has extensive experience in product management, strong project management skills, and technical familiarity with training systems. Work is based in Milan, Italy, within a collaborative team environment.

Competenze

• 5+ years in product management or training program management.
• Strong understanding of vendor training programs.
• Exceptional communication and interpersonal skills.

Mansioni

• Drive integration of vendor training into sales motion.
• Own global training portfolio and manage vendor relationships.
• Develop product-to-course mapping for training courses.

Conoscenze

Product management

Vendor relationship management

Project management

Communication

Technical aptitude

Adaptability

Data-driven decision making

Formazione

Bachelor's degree in Business, Computer Science, Education or related field

MBA or advanced degree

Strumenti

Training Management Systems (TMS)

Learning Management Systems (LMS)

CRM/ERP systems

Descrizione del lavoro

Exclusive Networks

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

Duties and Responsibilities

This role will report to Global Senior Director of Training.

• Sales Transformation: Drive the integration of vendor training services into Exclusive Networks' distribution sales motion, ensuring that training offerings are actively upsold alongside product sales to maximize attach rates and customer value.
• Global Training Portfolio Management: Own and curate the portfolio of vendor-based training courses offered by Exclusive Networks worldwide.
• Vendor Relationship & Program Compliance: Act as the global point of contact for vendors training program team.
• Product-to-Course Mapping & Sales Enablement: Develop and maintain a detailed mapping of vendor products and solutions to their corresponding training courses and certifications.
• Global Training Calendar Planning: Provide governance and oversight to ensure that the overall global schedule of Vendor classes meets market demand and aligns with vendor expectations.
• Performance Monitoring & Continuous Improvement: Track key performance indicators for the Vendor training line.
• Sales and Marketing Support: Serve as the subject matter expert on vendor training for internal sales teams and marketing.
• Instructor & Delivery Quality Oversight: While the direct management of instructors lies with the operations team, the Product Manager plays a role in ensuring supply and quality of instructors for vendor courses.

Qualifications and Experience

• Bachelor's degree in Business, Computer Science, Education, or related field; MBA or advanced degree is a plus.
• 5+ years in product management, training program management, or vendor relationship management in IT/cybersecurity; hands‑on experience with vendor technologies or training programs is a plus.
• Strong understanding of vendor training programs and ability to quickly adapt to evolving structures.
• Strategic and data‑driven mindset; able to make decisions using operational or sales data and contribute to business KPIs.
• Excellent project management skills; able to handle multiple initiatives while keeping an eye on the big picture.
• Exceptional communication and interpersonal skills; able to influence, present, and collaborate with global teams and vendor contacts.
• Solid technical aptitude; familiarity with training systems (TMS/LMS), CRM/ERP, and digital learning tools.
• Innovative, proactive, and self‑driven; seeks ways to improve training offerings and processes.
• Team player with experience working in global, matrixed environments; culturally aware and adaptable.
• Limited, purposeful travel may be required for vendor events, training hubs, or on‑site strategy sessions.

Who are Exclusive Networks?

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our mission is to drive the transition to a totally trusted digital world for all people and organizations.

Equal Opportunity Employer statement: We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences. Employment decisions are made solely on the basis of qualifications, merit, and business need.

We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic.

We care about your data: please review our Recruitment Data Protection Policy prior to applying.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Product Management

Industries

• Computer and Network Security
• IT Services
• IT Consulting