Process Assistant

Amazon; Milano; In loco; EUR 39.000 - 49.000; Tempo pieno

Descrizione del lavoro

A leading global e-commerce company is seeking a full-time Process Assistant in Milan, Italy. The role focuses on maximizing employee productivity and ensuring customer engagement. Responsibilities include mentoring team members, managing safety and productivity, and collaborating with various support teams. Candidates should be 18+, able to work flexible hours, and possess experience with Microsoft Office. Competitive compensation is offered, reflecting the local labor market.

Servizi

Health benefits

Flexible schedule

Competitive salary

Competenze

• At least 18 years old and authorized to work.
• Flexibility in schedule including nights and weekends.
• Must lift up to 49 pounds and stand for long shifts.

Mansioni

• Support, mentor, and motivate other team members.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with support teams to meet business objectives.

Conoscenze

Microsoft Office products

Problem solving

Analytical skills

Communication

Team leadership

Formazione

High school or equivalent

Associate's or Bachelor's Degree

Descrizione del lavoro

Job ID: 3139952 | Amazon.com Services LLC

Amazon Process Assistant (Full-time)

About Amazon

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!

Key Responsibilities

• Support, mentor, and motivate others
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives

Requirements for this role

• At least 18 years old, and authorized to work in the United States
• Able to work 40 hours per week and overtime as required
• Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours per week, and overtime as required
• Are 18 years of age or older

Preferred Qualifications

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Awareness and willingness to use OPEX tools and techniques
• Demonstrates problem solving and analytical skills
• Ability to communicate effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time management skills

Equal Opportunity Employer

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Compensation and Benefits

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46,800 per year in our lowest geographic market up to $57,200 per year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.