Permanent Contract- Addetto/a Alle Vendite / Sales Assistant Full-Time– ROME

AMI PARIS; Roma; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand in Rome is seeking a dynamic in-store brand ambassador to provide exceptional customer service and support retail processes. The ideal candidate will have experience in luxury sales, strong interpersonal skills, and a keen interest in fashion. Fluency in both English and Italian is required. This is a full-time, permanent position available ASAP, with a focus on client engagement and loyalty development.

Competenze

• Experience in luxury sales or designer clothing is preferred.
• Ability to engage and foster a customer service spirit.
• Curiosity and willingness to dedicate to new projects.

Mansioni

• Provide exceptional customer service aligned with AMI’s standards.
• Advising customers and developing loyalty programs.
• Participate in stock management and VM implementations.

Conoscenze

Customer service skills

Sales techniques

Interpersonal skills

Understanding of fashion

Fluent in English

Fluent in Italian

Descrizione del lavoro

MISSION

AMI is looking for a newbrand's ambassador in-store ASAP

They will be responsible for customer service in the store while complying with retail process.

• Welcoming clients in store in compliance with AMI’s spirit of service
• Advises customers, offers looks and additional products to give the client a AMI look
• Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file
• Follow-up on clients, ensure CRM emails are sent after a visit
• Monitoring of personal KPI's as well as those of the store
• Direct reporting to the store manager and to the assistant store manager
• Respects the application of retail processes in the store
• Ensures customer service meets AMI in-store service standards to guarantee the best service
• Participate in stock management: deliveries, loans, defectives, transfers, cycle counting …
• Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc
• Actively participates in the store's VM implementations and rotations
• Cashing and management of cashier tools

Profil

• Experience in luxury sales and/or designer clothing and familiar with sales techniques
• Curious and willing to dedicate yourself to a new project
• Smiling, dynamic, involved, and excellent interpersonal skills
• Mastering customer service skills and demonstrating ability to foster a customer-service spirit
• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends
• English and Italian are mandatory
• Contract: Permanent Contract and full-time

Dates : ASAP