Peak Time Teller: Verona Branch

UW Credit Union; Verona; In loco; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A prominent financial institution in Verona is seeking a Peak-Time Teller to provide exceptional service at the branch. Responsibilities include serving members, processing transactions accurately, and deepening relationships through effective communication. The ideal candidate should possess a high school diploma, customer service experience, and excellent interpersonal skills. Enjoy benefits like paid time-off, a 401k with matching, and various paid leaves. This position offers the opportunity for personal and professional development while playing a vital role in member satisfaction.

Servizi

Paid time-off

Paid holidays

401k option with company match

Annual variable bonus reward

Employee Assistance Program

Competenze

• 1 year of customer service experience.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.

Mansioni

• Provide front-facing member service at the Verona branch.
• Maintain knowledge of all UW Credit Union products and services.
• Process member requests accurately and efficiently.

Conoscenze

Customer service

Interpersonal skills

Problem-solving

Teamwork

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Overview

Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union’s Verona branch is hiring a Peak-Time Teller and we want YOU to apply!

As a Peak-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union’s members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!

Why work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions,a nationally recognized Top Workplace, and a multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplace to receive:

• Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
• 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
• 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
• 16 hours paid volunteer time annually
• Paid holidays (if normal work schedule falls on a recognized holiday)
• Personal development and peer connections through Employee Community Groups
• 401k option with company match of up to 5%, plus approximately 4% discretionary match
• Annual variable bonus reward
• Employee Assistance Program
• And more!

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the Verona branch location
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
• Maintain a high degree of knowledge in all UW Credit Union products and services
• Ensure all members requests are processed accurately and efficiently
• Adhere to UW Credit Union’s Cash Management policies and procedures
• Research all teller transactions when potential errors are identified, and communicate with affected members
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
• Consistently seek out opportunities to exceed member expectations

Qualifications

What You’ll Need to Succeed

• High School Diploma or equivalent
• 1 year of customer service experience
• Demonstrates ability to work with customers of all ages and backgrounds
• Excellent interpersonal and professional skills
• Team player that can confidently jump in where and when you are needed
• Ability to work in an autonomous environment