Outbound Campaign Lead - Customer Intelligence

Nexi Italy; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading payment solutions company in Milan is looking for a candidate to manage outbound campaigns in its SME Marketing division. The role involves designing initiatives for current customers, coordinating monthly campaigns, and monitoring KPIs to enhance campaign performance. The ideal candidate should possess strong project management skills and experience with CRM tools. This position offers an opportunity to work in an innovative environment focused on customer experience.

Competenze

• Experience in managing outbound campaigns or operational marketing.
• Strong coordination and project management skills with multiple stakeholders.
• Analytical skills and familiarity with KPIs, conversion rates, and ROI.

Mansioni

• Participate in the design of initiatives targeting current customers and prospects.
• Coordinate with internal and external stakeholders to plan monthly campaigns.
• Monitor activity KPIs and support the campaign cost definition process.

Conoscenze

Managing outbound campaigns

Project management

Analytical skills

CRM tools knowledge

Effective communication

Proactive attitude

Strumenti

Salesforce

HubSpot

Genesys

Descrizione del lavoro

A leading payment solutions company in Milan is looking for a candidate to manage outbound campaigns in its SME Marketing division. The role involves designing initiatives for current customers, coordinating monthly campaigns, and monitoring KPIs to enhance campaign performance. The ideal candidate should possess strong project management skills and experience with CRM tools. This position offers an opportunity to work in an innovative environment focused on customer experience.