Onsite Athens Italian-Speaking Support Agent - Relocation

WW Talents; La Spezia; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Relocation package

Flight ticket (EU)

Hotel accommodation

Fully paid training

Performance bonus

Job summary

WW Talents is hiring an Italian-Speaking Customer Support Representative to join an international team in Athens, Greece, onsite. The role offers paid training, relocation support, and a competitive package with 14 salaries per year.

You will handle customer inquiries via phone, email, and chat, ensuring accurate documentation and high satisfaction while working in a fast-paced, multicultural environment. No prior experience required, training provided.

Qualifications

• Fluent Italian (C1/C2) mandatory.
• English at least B2 for training and internal comms.
• No prior experience required; full paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests efficiently while maintaining high customer satisfaction.
• Accurately document interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand platform features.

Skills

Italian fluency

English ability

Communication skills

Customer focus

Problem solving

Attention to detail

Adaptability

Teamwork in multicultural setting

Job description

WW Talents is hiring an Italian-Speaking Customer Support Representative to join an international team in Athens, Greece, onsite. The role offers paid training, relocation support, and a competitive package with 14 salaries per year.

You will handle customer inquiries via phone, email, and chat, ensuring accurate documentation and high satisfaction while working in a fast-paced, multicultural environment. No prior experience required, training provided.