Athens Italian-Speaking Customer Support Agent (Relocation)

WW Talents; Forlì; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Fully paid training

Full relocation package

EU flight ticket included

Job summary

WW Talents in Athens, Greece is seeking an Italian-speaking Customer Support Representative to join an international team onsite. The role offers paid training, a full relocation package, and a competitive gross salary with a 14x annual payout and a potential performance bonus.

You will handle inquiries in Italian across phone, email, and chat, resolving issues and guiding customers through the platform while documenting interactions in CRM. Training is provided to ensure high service quality.

Qualifications

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Fluent Italian

English (B2+)

Strong communication

Interpersonal skills

Customer-focused

Tools

CRM systems

Job description

WW Talents in Athens, Greece is seeking an Italian-speaking Customer Support Representative to join an international team onsite. The role offers paid training, a full relocation package, and a competitive gross salary with a 14x annual payout and a potential performance bonus.

You will handle inquiries in Italian across phone, email, and chat, resolving issues and guiding customers through the platform while documenting interactions in CRM. Training is provided to ensure high service quality.