Italian-Speaking Customer Support Agent, Athens (Relocation)

WW Talents; Ferrara; On-site; EUR 14,000 - 19,000; Full time

Benefits offered by this job

Paid training

Full relocation package

Competitive salary

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to join an onsite team in Athens, Greece. You will deliver multilingual support, answer inquiries in Italian, and assist customers with platform questions. Training is paid, with a full relocation package and a performance bonus.

Location is Athens, onsite with rotating shifts. No prior experience required; full training provided to ensure high-quality customer service in a fast-paced international environment.

Qualifications

• Fluent Italian at C1/C2 level.
• English at least B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.

Responsibilities

• Provide professional customer support in Italian via phone, email and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Help customers understand platform features.

Skills

Italian (C1/C2)

English (B2+)

Customer focus

Strong communication

Tools

CRM systems

Job description

WW Talents is hiring an Italian-speaking Customer Support Representative to join an onsite team in Athens, Greece. You will deliver multilingual support, answer inquiries in Italian, and assist customers with platform questions. Training is paid, with a full relocation package and a performance bonus.

Location is Athens, onsite with rotating shifts. No prior experience required; full training provided to ensure high-quality customer service in a fast-paced international environment.