Italian-Speaking Support Agent — Athens (Relocation)

WW Talents; Pesaro; Presencial; EUR 15.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Full relocation package

Descripción de la vacante

WW Talents is seeking an Italian-speaking Customer Support Representative to join an international team onsite in Athens, Greece. The role offers paid training, full relocation support, and a competitive compensation package with a 14-month salary structure.

You will handle Italian customer inquiries by phone, email, and chat, resolve account-related issues, and assist users with platform and product questions.

Formación

• Fluent Italian – C1/C2 level.
• English language proficiency at least B2 for training and internal communication.
• No previous experience required; full paid training provided.

Responsabilidades

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Explain platform features to customers.

Conocimientos

Italian fluency

English communication

Customer focus

Problem solving

Descripción del empleo

WW Talents is seeking an Italian-speaking Customer Support Representative to join an international team onsite in Athens, Greece. The role offers paid training, full relocation support, and a competitive compensation package with a 14-month salary structure.

You will handle Italian customer inquiries by phone, email, and chat, resolve account-related issues, and assist users with platform and product questions.