Italian-Speaking Support Agent – Onsite Athens, Relocation

WW Talents; Vigevano; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Fully paid training

Relocation package

Flight within EU

Hotel accommodation

Real estate agency fee

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to join our onsite team in Athens, Greece. The role offers 14 monthly salaries, a generous relocation package, and a paid training program.

You will handle Italian customer inquiries by phone, email and chat, ensuring high-quality support and rapid issue resolution in a multicultural environment. Applicants should be fluent in Italian (C1/C2) with English at B2+ level for training and internal communication.

Qualifications

• Fluent Italian (C1/C2)
• English proficiency for training and internal communications
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Ability to handle inquiries professionally and efficiently
• Good attention to detail and accurate data entry
• Willingness to work rotating shifts
• Ability to thrive in a fast-paced, international team

Responsibilities

• Provide professional customer support in Italian via phone, email and chat
• Respond to inquiries and resolve account-related issues
• Assist customers with platform, product and service questions
• Troubleshoot issues and provide effective solutions
• Handle requests while maintaining high customer satisfaction
• Document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Skills

Fluent Italian

English B2+

Communication skills

Empathy

Problem solving

Data entry

Attention to detail

Team player

Rotating shifts

Job description

WW Talents is hiring an Italian-speaking Customer Support Representative to join our onsite team in Athens, Greece. The role offers 14 monthly salaries, a generous relocation package, and a paid training program.

You will handle Italian customer inquiries by phone, email and chat, ensuring high-quality support and rapid issue resolution in a multicultural environment. Applicants should be fluent in Italian (C1/C2) with English at B2+ level for training and internal communication.