Night Manager - Six Senses Rome

IHG Hotels & Resorts; Roma; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading hotel group in Rome is seeking a Night Manager for Six Senses Rome. The role involves leading the Front Office, ensuring exceptional guest service, and complying with operational standards. The ideal candidate holds a Bachelor’s degree in Hotel Management and has at least 2 years of experience in front office or guest services, including supervisory roles. Strong fluency in Italian and English is essential. Join us to embody our commitment to wellness and outstanding guest experiences.

Competenze

• Must have ≥2 years front office/guest services experience, preferably with supervisory experience.
• Fluent in Italian and English, knowledge of additional languages is a plus.
• Eligible to work in Italy and adhere strictly to LQA Standards.

Mansioni

• Lead the Front Office to deliver exceptional service within brand standards.
• Collaborate with various departments to meet guest needs.
• Ensure compliance with policies and legal requirements.

Conoscenze

Exceptional service delivery

Cost-focused approach

Knowledge of hotel operations

Fluent in Italian and English

Formazione

Bachelor’s degree in Hotel Management or related field

Descrizione del lavoro

Night Manager – Six Senses Rome

Join the IHG Hotels & Resorts team as Night Manager at Six Senses Rome. As Night Manager, your vision will align with Six Senses’ commitment to wellness, sustainability, and extraordinary guest experiences.

Responsibilities

• Lead the Front Office to deliver exceptional service within brand standards.
• Maintain comprehensive knowledge of all hotel facilities, rates, and packages.
• Process advanced deposits, track future room availability, and determine rates.
• Oversee guest history and profile system in partnership with Reservations Manager.
• Collaborate with Guest Services, Reservations, Housekeeping, and F&B to meet guest needs and ensure smooth guest arrivals.
• Ensure all policies, procedures, and best practices are enforced.
• Instill cost-focused philosophy through training and education.
• Operate the property in compliance with all legal, statutory, and financial requirements.

Qualifications

• Bachelor’s degree in Hotel Management, Business Administration, or related field plus ≥2 years front office/guest services experience, including supervisory experience; ≥3 years in similar hotel operational role preferred.
• Fluent in Italian and English; additional languages a plus.
• Eligible to work in Italy.
• Strictly adhere to LQA Standards.

Six Senses Rome is an equal opportunity employer, and this policy applies to all terms and conditions of employment.

Don’t quite meet every single requirement, but still believe you’d be a great fit? Apply today to start your journey with us.