Night Manager - INNSiDE Milano Torre GalFa

Melia Hotels International; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global hospitality brand in Milan seeks a Night Manager to oversee Front Office operations and ensure guest satisfaction during night hours. The ideal candidate has experience in a similar role and is fluent in English, with knowledge of Opera PMS being a significant advantage. This position involves managing various responsibilities such as check-ins, administrative tasks, and ensuring hotel safety and health standards. Join a family-like team committed to diversity and equal opportunities.

Competenze

• Fluent English, knowledge of other languages is a plus.
• Previous experience in a similar position in hotels of the same category.
• Reliability and strong problem-solving skills.

Mansioni

• Manage all Front Office operations independently.
• Conduct administrative closure activities per company policies.
• Proactively identify and manage guest issues.
• Ensure health and safety of the hotel during night hours.
• Print arrivals and departures for the next day.
• Compile reports and handover for the next shift.

Conoscenze

Professional knowledge of the English language

Problem-solving skills

Strumenti

Opera PMS

Descrizione del lavoro

“The world is yours with Meliá”

Continuing at Meliá means advancing on a journey without borders, seizing the unlimited growth and development opportunities that our global family offers you. It's knowing that the world is yours and that your chances to work in various countries are within your reach, all while still being part of our great family.

It is experiencing one of the most exciting journeys of your life, a journey where personal and professional growth will accompany you at every step.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá? 😉🌟

REMEMBER : Before applying, you must inform your direct supervisor and / or Hotel Director, and your HR manager of your interest in participating in the internal selection process . Your line manager will not have the authority to authorize or halt your application, but must be properly informed.

Mission : The Night Manager will ensure the proper functioning of the department during the night hours, taking care and guaranteeing the complete satisfaction and safety of the Guests.

What will I be doing?

• Know and manage all Front Office operations (check-in, check-out, cash operations, etc.), in full operational autonomy.
• Carry out administrative closure activities, according to company policies and procedures.
• Proactively identify and manage issues to prevent complaintsfrom Guests
• Ensure the health and safety of the hotel at night
• Printing of arrivals and departures scheduled for the following day
• Compilation of company reports and handover for the following morning's shift

What are we looking for?

• Professional knowledge of the English language, knowledge of other foreign languages will be considered a plus
• Good knowledge of Opera PMS
• Previous experience in the same position in hotels of the same category
• Reliability, problem solving skills.

At Meliá we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .

Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

If you want to be “Very Inspiring People”, follow us on :

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