Network Deploy Technician Iii, Global Network Delivery (Gnd)...

Amazon; Milano; In loco; EUR 42.000 - 96.000; Tempo pieno

Descrizione del lavoro

A leading global tech company in Milan is seeking a Network Deploy Technician III. The role requires 2+ years in hardware troubleshooting and networking experience. Responsibilities include managing customer requests, troubleshooting network issues, and participating in hardware upgrades. The position offers competitive compensation ranging from $50,600 to $113,200 annually based on experience and market factors.

Competenze

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.

Mansioni

• Manage work and priorities through ticketing system for customer requests.
• Troubleshoot networking, routing, and interconnectivity issues.
• Participate in the migration and rollout of new or upgraded hardware.

Conoscenze

Computer hardware troubleshooting

Computer networking

Customer service

Problem resolution under pressure

Formazione

High school diploma or equivalent

Descrizione del lavoro

Network Deploy Technician III, Global Network Delivery (GND)

Amazon • Milano, Lombardia, IT

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Team

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Position

AWS is looking for a Network Deploy Technician III to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network.

Key Job Responsibilities

• Managing work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborating with various stakeholders to remove project obstacles
• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking / Stacking completed for new equipment
• Participating in the migration, basic configuration and rollout of new or upgraded hardware

Physical Requirements

• Regularly lift and / or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24 / 7 with an ability to participate in primary responder rotation and provide after‑hours support as needed
• Working in cramped and / or elevated and / or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation

Travel

Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.

Basic Qualifications

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Compensation

The base pay for this position ranges from $50,600 / year in our lowest geographic market up to $113,200 / year in our highest geographic market. Pay is based on the number of factors including market location and may vary depending on job‑related knowledge, skills, and experience.

EEO Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Accessibility

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posting

Posted: December 24, 2025