Multilingual Support Specialist — Remote/On-site

Cross Border Talents; Milano; Ibrido; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Language bonuses

Relocation support

Training program

Career growth opportunities

Descrizione del lavoro

Cross Border Talents is seeking a Customer Support Specialist fluent in English and Italian/French/Portuguese to assist international clients from Athens, Greece, either on-site or remotely within Greece. You will handle inquiries by chat, email, and phone, delivering high-quality service and effective issue resolution.

This role offers flexible work arrangements, relocation support if needed, a comprehensive training program, and opportunities to grow in an international environment through

Competenze

• Fluency (C1/C2) in Italian, French, OR Portuguese.
• Professional English proficiency at B2.
• Strong communication and interpersonal skills.
• Basic computer literacy and ability to adapt to new software tools.
• Previous customer support or call centre experience is a plus.
• Eligible to work in Greece (EU citizenship or valid work permit).

Mansioni

• Handle inquiries via phone, email, and live chat in your language and English.
• Provide accurate information and troubleshoot account/service questions.
• Maintain high customer satisfaction with timely, professional responses.
• Collaborate with team members and other departments on complex cases.

Conoscenze

Italian language

French language

Portuguese language

English proficiency

Communication skills

Descrizione del lavoro

Cross Border Talents is seeking a Customer Support Specialist fluent in English and Italian/French/Portuguese to assist international clients from Athens, Greece, either on-site or remotely within Greece. You will handle inquiries by chat, email, and phone, delivering high-quality service and effective issue resolution.

This role offers flexible work arrangements, relocation support if needed, a comprehensive training program, and opportunities to grow in an international environment through