Multilingual Customer Support Specialist (Remote/On-site)

Cross Border Talents; Milano; Ibrido; EUR 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Language bonuses

Flexible work arrangements

Relocation support

Descrizione del lavoro

Cross Border Talents is seeking a Customer Support Specialist fluent in English and another European language to assist international clients via chat, email, and phone from Athens, Greece. You can work onsite or remotely within Greece.

You'll resolve account or service inquiries, collaborate with internal teams, and deliver high-quality service in multiple languages. Prior support experience is a plus, but training is provided, and relocation support may be offered for eligible candidates.

Competenze

• Fluency (C1/C2) in Italian, French, or Portuguese.
• Professional working proficiency B2 in English.
• Strong communication and interpersonal skills.
• Basic computer literacy and ability to adapt to new software tools.
• Previous experience in customer support or call centre operations is a plus, but not required.
• Eligible to work in Greece (EU citizenship or valid work permit).

Mansioni

• Handle customer inquiries efficiently through phone, email, and live chat in your assigned language and English.
• Provide accurate information and troubleshoot issues regarding customer accounts, services, or products.
• Maintain high customer satisfaction by resolving inquiries in a timely and professional manner.
• Collaborate with team members and internal departments to resolve complex cases.

Conoscenze

Italian

French

Portuguese

English

Descrizione del lavoro

Cross Border Talents is seeking a Customer Support Specialist fluent in English and another European language to assist international clients via chat, email, and phone from Athens, Greece. You can work onsite or remotely within Greece.

You'll resolve account or service inquiries, collaborate with internal teams, and deliver high-quality service in multiple languages. Prior support experience is a plus, but training is provided, and relocation support may be offered for eligible candidates.