Multilingual Customer Support Specialist – Europe

Cross Border Talents; Firenze; Remote; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary + performance-based bonuses

Welcome bonus

Relocation package (flight + initial accommodation)

International work environment & growth opportunities

Job summary

A customer service recruitment agency is seeking a Multilingual Customer Service Specialist for their teams in Greece and Portugal. The role requires fluency in English and another European language, along with strong communication and problem-solving skills. Responsibilities include customer communication through various channels and maintaining service quality. Competitive salary, performance bonuses, and a relocation package are offered for successful candidates.

Qualifications

• Strong level of English and one of the listed European languages is required.
• Good communication and problem-solving skills necessary.
• EU citizenship or valid work permit in Greece or Portugal required.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Offer product support and effective solutions.
• Maintain customer satisfaction and service quality.

Skills

Strong communication skills

Problem-solving skills

Fluent in English

Fluent in one European language

Job description

A customer service recruitment agency is seeking a Multilingual Customer Service Specialist for their teams in Greece and Portugal. The role requires fluency in English and another European language, along with strong communication and problem-solving skills. Responsibilities include customer communication through various channels and maintaining service quality. Competitive salary, performance bonuses, and a relocation package are offered for successful candidates.