Bilingual Support Specialist - Remote/On-site

Cross Border Talents; Napoli; Ibrido; EUR 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Language bonuses

Flexible work arrangements

Relocation support

Descrizione del lavoro

Cross Border Talents is seeking a Customer Support Specialist for Greece who can work remotely or on-site in Athens. You will assist international clients in English plus Italian, French, or Portuguese, handling inquiries via chat, email, and phone with a focus on timely, professional resolutions.

You will join a dynamic team and contribute to high customer satisfaction while learning about a range of services in an international environment.

Competenze

• Fluency (C1/C2) in Italian, French, or Portuguese.
• Professional working proficiency B2 in English.
• Strong communication and interpersonal skills.
• Basic computer literacy and ability to adapt to new software tools.
• EU citizenship or valid work permit for Greece.

Mansioni

• Handle customer inquiries in your assigned language and English via phone, email, and live chat.
• Provide accurate information and troubleshoot issues related to accounts, services, or products.
• Maintain high customer satisfaction by resolving inquiries promptly and professionally.
• Collaborate with team members and internal departments to resolve complex cases.

Conoscenze

Italian language

French language

Portuguese language

English communication (B2)

Descrizione del lavoro

Cross Border Talents is seeking a Customer Support Specialist for Greece who can work remotely or on-site in Athens. You will assist international clients in English plus Italian, French, or Portuguese, handling inquiries via chat, email, and phone with a focus on timely, professional resolutions.

You will join a dynamic team and contribute to high customer satisfaction while learning about a range of services in an international environment.