Multilingual Customer Support Specialist — Remote/On-site

Cross Border Talents; Bologna; Ibrido; EUR 28.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary bonuses

Flexible work options

Relocation support

Training and onboarding

Career growth

Descrizione del lavoro

Cross Border Talents is seeking a Customer Support Specialist fluent in English and at least one of Italian, French, or Portuguese. The role offers a mix of on-site in Athens and remote options within Greece.

You will assist international clients via chat, email, and phone, delivering top-tier service and resolving issues efficiently. A friendly, customer-oriented approach and strong communication skills are essential for success.

Competenze

• Fluency in Italian, French, or Portuguese plus English at B2 level.
• Strong communication and interpersonal skills.
• Experience in customer support is a plus.

Mansioni

• Handle inquiries via phone, email, and live chat in assigned language and English.
• Provide information and troubleshoot customer accounts, services or products.
• Maintain high customer satisfaction by timely, professional responses.
• Collaborate with team and internal departments on complex cases.

Conoscenze

Italian

French

Portuguese

English (B2)

Descrizione del lavoro

Cross Border Talents is seeking a Customer Support Specialist fluent in English and at least one of Italian, French, or Portuguese. The role offers a mix of on-site in Athens and remote options within Greece.

You will assist international clients via chat, email, and phone, delivering top-tier service and resolving issues efficiently. A friendly, customer-oriented approach and strong communication skills are essential for success.