MILAN SOUTH Operation Manager (mwd)

Roadsurfer; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading campervan rental company in Milan is seeking a passionate Station Manager to oversee the establishment and daily operations of the location. The role includes driving process optimization, leading a dedicated team, and ensuring excellent customer service. Candidates should have relevant training and 1-2 years of experience in car rental or tourism. Excellent English fluency and a friendly demeanor are essential. Join us, and be part of a growing adventure in Europe's camper lifestyle.

Servizi

Annual camper budget

Corporate benefits platform

Team events and activities

Exchange program with European colleagues

Competenze

• Successfully completed training or studies in a relevant subject area or comparable qualification.
• At least 1-2 years of relevant work experience preferably in car rental, tourism, or similar.
• Experience in leading employees or teams is advantageous.
• High service and customer orientation with a friendly demeanor.
• Hands-on and effective communicator.
• Excellent English and fluency in the local language.

Mansioni

• Independent leadership and establishment of the location including day-to-day operations.
• Implement existing standards and processes and contribute new ideas.
• Maintain communication with all international teams for improvement.
• Motivate and lead your on-site team, including onboarding and quality control.
• Recruit the right talent for the location.
• Oversee the local vehicle fleet for rental and sales, ensuring maintenance and cleanliness.
• Advise customers on products and services.

Conoscenze

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Formazione

Training or studies in a relevant subject area

Descrizione del lavoro

Why roadsurfer

TEAMSPIRIT & TEAMEVENTS : Look forward to a collegial atmosphere with flat hierarchies lots of fun and great team spirit as well as regular team events such as joint sports sessions barbecues or just an after-work drink at your station.

EXCHANGE PROGRAM : Swap your workplace with one of your European colleagues and work up to four weeks a year in the most beautiful places in Europe.

CAMPER BUDGET : You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.

DISCOUNTS : Use our Corporate Benefits Platform and Family & Friends Discounts

CONTRACT : As the station will open in 2026 the start date will be March / April 2026

The role - your passion

Your roadsurfer Station - Location Management : You take on the independent leadership and establishment of the location closely collaborating with central departments to oversee day-to-day operations on-site

Process Optimization : You successfully implement existing standards and processes while contributing your own ideas (coordinating vehicle returns handovers and vehicle preparation)

Collaboration with roadsurfer Stations : You maintain constant communication with all international teams to ensure ongoing improvements

Team Leadership : As a Team Leader you motivate and lead your on-site team. This includes onboarding effective task planning and quality control

Recruitment : You have control over building your team and seek the right talent for your location

Fleet Management : You always have an overview of the local vehicle fleet for rental and sales : documentation maintenance cleanliness and coordination with local service partners

Customer Consultation : You advise customers on our products myroadsurfer abo spots and rent and send them out as happy roadsurfers on the roads of Europe

What you need to surf the wave with us

Successfully completed training or studies in a relevant subject area or comparable qualification

At least 1-2 years of relevant work experience preferably in areas such as car rental tourism or similar - career changers are welcome

Experience in leading employees or teams is advantageous

High service and customer orientation with a friendly and open demeanor

You are a hands-on and effective communicator

You are a resilient problem solver and highly organized

You speak excellent english on top you also speak the language for the country you applied for fluently

Drivers license Class B

Ready to surf

We look forward to receiving your application! If you have any questions feel free to reach out to us at and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europes largest campervan rental 2021 we launched our platform roadsurfer spots in addition to our other products rent abo and sales a platform where you can discover and book unique camping spots. But thats only the beginning. We are growing fast so hop on board and join us on our journey. The roadsurfer philosophy is simple : rent an RV start your adventure be happy. Come ride the wave with us!

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1