Mercedes Service Advisor

Lithia & Driveway; Mezzolombardo; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading automotive service center in Mezzolombardo is seeking a Service Advisor to provide exceptional customer service and manage customer needs. The ideal candidate will have strong communication skills and a customer-first mindset. This position offers competitive pay and industry-leading benefits, along with opportunities for career advancement. Join our award-winning team today!

Servizi

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Wellness Programs

Competenze

• Prior automotive service advisor experience preferred.
• Ability to thrive in a high-energy environment.
• Professional and positive attitude required.

Mansioni

• Greet and assist customers with professionalism.
• Communicate repair and maintenance needs clearly.
• Provide transparent estimates and updates.

Conoscenze

Strong communication skills

Organizational skills

Customer-first mindset

Team-oriented attitude

Valid driver's license

Formazione

High School diploma or equivalent

Descrizione del lavoro

Overview

Mercedes-Benz of Collierville, proudly part of Lithia & Driveway (NYSE: LAD), is looking for an enthusiastic and customer-focused Service Advisor to join our award-winning team. If you thrive in a fast-paced environment, have a passion for providing exceptional customer experiences, and enjoy working with one of the most prestigious automotive brands in the world, we want to hear from you!

What You’ll Do

• Greet and assist customers with professionalism and care, ensuring a seamless service experience
• Communicate repair and maintenance needs clearly and effectively
• Serve as the link between customers and our highly skilled technicians
• Provide transparent estimates and updates throughout the service process
• Build lasting relationships by delivering world-class customer service

What We’re Looking For

• Prior automotive service advisor experience preferred (luxury brand experience a plus)
• Strong communication and organizational skills
• A customer-first mindset with a professional and positive attitude
• Ability to thrive in a team-oriented, high-energy environment
• Valid driver’s license and clean driving record

Why Join Us

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

If you’re ready to take your career to the next level with a brand that represents excellence and innovation, apply today and become part of the Mercedes-Benz of Collierville team!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.