Luxury Front Office Team Coordinator

beBeeGuestService; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Milan is seeking a motivated Hotel Front Office Team Member to provide exceptional guest service and ensure efficient check-in/check-out procedures. The ideal candidate should possess excellent communication skills and thrive in a fast-paced environment. Opportunities for career growth and a supportive workplace await the successful applicant.

Servizi

Competitive salary and benefits package

Opportunities for career growth and professional development

A dynamic and supportive work environment

Mansioni

• Support the Front Office Manager in daily operations.
• Ensure an impeccable guest welcome and assistance service.
• Coordinate, train, and motivate the Front Office team.
• Supervise check-in / check-out procedures and internal communication flows.
• Handle guest complaints and special requests.
• Collaborate with other departments for smooth guest experience.

Conoscenze

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Strong problem-solving and conflict resolution skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

Overview

Hotel Front Office Team Member

We are seeking a skilled and motivated individual to join our Hotel Front Office team. The ideal candidate will be responsible for providing exceptional guest service, ensuring seamless check-in / check-out procedures, and maintaining a positive work environment.

Responsibilities

• Support the Front Office Manager in daily operations
• Ensure an impeccable guest welcome and assistance service
• Coordinate, train, and motivate the Front Office team
• Supervise check-in / check-out procedures and internal communication flows
• Handle guest complaints and special requests
• Collaborate with other departments for smooth guest experience

About Us

We are a luxury hotel committed to delivering exceptional guest experiences. Our team is dedicated to providing personalized service, anticipating guest needs, and exceeding expectations.

Qualifications

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and conflict resolution skills
• High school diploma or equivalent required

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and supportive work environment