Luxury Client Advisor & VIP CRM Brand Ambassador

360 Talent; Venezia; In loco; EUR 22.000 - 26.000; Tempo pieno

Descrizione del lavoro

A prestigious fashion retailer in Venice is seeking a Client Advisor to enhance customer relationships and achieve KPIs in the luxury segment. The ideal candidate will have a minimum of 2 years' experience in the premium fashion industry and demonstrate proficiency in CRM and client appointment management. This role requires fluency in English and a commitment to delivering exceptional service, contributing to the brand's elegance and uniqueness. Attractive salary package and benefits are offered.

Servizi

Great benefits

Bonus scheme

40 hours work week

Competenze

• Minimum 2 years of experience in premium or luxury fashion industry required.
• Proven experience working with KPIs, CRM, and client appointments.
• Fluent in English.

Mansioni

• Stay up to date with collections and product knowledge.
• Support daily operations and maintain presentation standards.
• Deliver exceptional customer service focused on CRM and after-sales.
• Build long-term relationships with new customers and VIP clientele.

Conoscenze

Customer service excellence

Strong CRM knowledge

KPI management

Clienteling

Descrizione del lavoro

A prestigious fashion retailer in Venice is seeking a Client Advisor to enhance customer relationships and achieve KPIs in the luxury segment. The ideal candidate will have a minimum of 2 years' experience in the premium fashion industry and demonstrate proficiency in CRM and client appointment management. This role requires fluency in English and a commitment to delivering exceptional service, contributing to the brand's elegance and uniqueness. Attractive salary package and benefits are offered.