Lux Boutique Client Advisor — Luxury Sales & VIP Experience

Montblanc; Reggello; On-site; EUR 30,000 - 31,000; Full time

Benefits offered by this job

Commission scheme

8 euro per Meal Voucher per workingday

Job summary

Montblanc in Leccio, at The Mall, seeks a distinguished Client Advisor to maximize boutique performance and deliver outstanding luxury client experiences.

You will drive sales, provide expert guidance on product selection, manage payments, and oversee inventory while cultivating local client relationships. Proficiency in Italian and English is essential; Spanish or Portuguese is a plus, with a strong Florence-area network.

Qualifications

• Proven experience in luxury retail and a strong understanding of the high‑end market.
• Fluency in Italian and English is essential; Spanish or Portuguese is a plus.
• Deep knowledge of the Florence area and its luxury client trends.
• Established network of local clients and connections in the Florence luxury scene.
• Strong commercial mindset with a track record of achieving results.
• Affinity for digital technologies and CRM applications.

Responsibilities

• Drive sales by contributing to the daily sales process and achieving boutique targets.
• Provide expert advice on product selection and propose complementary items to enhance the experience.
• Manage payment processing with accuracy and adherence to procedures.
• Oversee receipt and record inventory deliveries with meticulous organization.
• Cultivate relationships with local clients and leverage knowledge of the luxury market.
• Utilize CRM tools to enhance client engagement and personalize the shopping experience.

Skills

Luxury retail

Italian fluency

English fluency

Local Florence network

Sales target achievement

CRM tools

Digital tools

Client relationships

Organizational skills

Tools

CRM applications

Job description

Montblanc in Leccio, at The Mall, seeks a distinguished Client Advisor to maximize boutique performance and deliver outstanding luxury client experiences.

You will drive sales, provide expert guidance on product selection, manage payments, and oversee inventory while cultivating local client relationships. Proficiency in Italian and English is essential; Spanish or Portuguese is a plus, with a strong Florence-area network.