Luxury Boutique Client Advisor

IT02 Montblanc Italia Srl; Vallombrosa; Hybrid; EUR 30,000 - 31,000; Full time

Benefits offered by this job

Meal vouchers

Internal mobility

Job summary

Montblanc Italia Srl in Leccio (The Mall) seeks a distinguished Client Advisor to drive boutique performance through luxury service and sales excellence. You will deliver unparalleled client experiences, advise on products, manage payments, and maintain inventory records within a high-end environment.

Fluent Italian and English are essential, with Spanish or Portuguese as a plus. Strong knowledge of Florence luxury scene and local client network will help you succeed in this role.

Qualifications

• We require fluency in Italian and English for client-facing roles.
• Experience in luxury retail is highly preferred.
• Knowledge of the Florence luxury market and local client base is advantageous.

Responsibilities

• Drive sales performance by contributing to daily sales process and achieving boutique goals.
• Provide exceptional service with expert product guidance and suggest complementary items.
• Manage payments and ensure accuracy of cash and card transactions.
• Oversee receipt and recording of inventory deliveries with meticulous records.
• Cultivate relationships with local clients leveraging luxury market understanding.
• Utilize CRM tools to enhance client engagement and personalize shopping experience.

Skills

Fluent Italian

Fluent English

Spanish or Portuguese

Tools

CRM software

Job description

Montblanc Italia Srl in Leccio (The Mall) seeks a distinguished Client Advisor to drive boutique performance through luxury service and sales excellence. You will deliver unparalleled client experiences, advise on products, manage payments, and maintain inventory records within a high-end environment.

Fluent Italian and English are essential, with Spanish or Portuguese as a plus. Strong knowledge of Florence luxury scene and local client network will help you succeed in this role.