Key Account Manager Marketplace - Beauty Sector - Permanent (W/M/X)

Veepee; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce platform is seeking a Key Account Manager to oversee brands on their marketplace. The role focuses on business development, relationship management, and analysis of brand performance with the goal of meeting revenue targets. Candidates should have a background in business or marketing with at least three years of experience in e-commerce. Key responsibilities include managing seller relationships and collaborating with internal teams to enhance marketplace performance. This position offers a dynamic and creative work environment.

Servizi

Flexible hours

Creative environment

Self-education courses

Restaurant vouchers

Free afternoon on your birthday

Competenze

• At least 3 years of experience in a similar position, ideally in e‑commerce/multi‑brand/marketplace.
• Organized, rigorous, proactive and agile.
• Strong sense of negotiation.

Mansioni

• Contribute to growth through business development.
• Create relationships and manage brands.
• Analyze brand performance and report KPIs.
• Coordinate with marketplace roles and improve services.
• Prospect and manage new sellers.

Conoscenze

Business development

Negotiation

Customer service

Interpersonal skills

Excel proficiency

Formazione

Higher education in business or marketing

Descrizione del lavoro

Key Account Manager Marketplace - Beauty Sector - Permanent (W/M/X) at Veepee

Reporting to the Business Manager, the Key Account Manager is responsible for managing the brands present on the BrandsPlace (VEEPEE Marketplace) on a daily basis, ensuring the animation of the offer (analysis, improvement levers, and planning) in line with the revenue target and the expected level of service in the category.

Responsibilities

• Contribute to the growth of the categories through business development aimed at increasing the number of sellers present on BrandsPlace (prospecting, pitching, selling, and negotiating until closing the deals).
• Create a trusting relationship with brands and manage them daily: regular calls, visits, newsletters, setting up and presenting client KPIs.
• Improve presence and performance on the marketplace, planning (building annual business plans), animating the offer (events, themes, finding the best catalog mix – stock, reference, price, etc.).
• Analyze brand performance in the category and report KPIs to all stakeholders.
• Coordinate with other marketplace roles (brand support, business developer, e‑merchandiser, etc.) and internal departments to ensure quality service to brands and an excellent member experience.
• Prospect and identify new sellers; initiate contact and lead meetings from pitch to contract signing.
• Act as the daily contact for all strategic, operational, and technical questions (business, customer service, technical, etc.).
• Be proactive and implement any initiative likely to develop or optimise the activities of the Marketplace team or the business.
• Manage international budget accountability (B2B).
• Coordinate with KAMs of other countries to improve performances and animate the offer of import and export sellers.

Qualifications

• Higher education in business or marketing with at least 3 years of professional experience in a similar position, ideally in the e‑commerce/multi‑brand/marketplace sector.
• Customer‑service attitude and business orientation.
• Organised, rigorous, proactive and agile.
• Excellent interpersonal skills and strong sense of negotiation.
• Proficiency in Excel.

Benefits

• Opening hours & flexibility about holidays and permits.
• The dynamic and creative environment within international teams.
• The variety of self‑education courses on our e‑learning platform.
• Restaurant vouchers.
• Free afternoon on your birthday.

Interview Process

1. HR interview with the recruiter.
2. Interview with the manager.
3. Interview with the Sales Director.

We are convinced that it is up to you to define the way you work, to develop yourself and to progress. At Veepee we guarantee that you can just be yourself!

Seniority level: Associate
Employment type: Full‑time
Job function: Business Development
Industry: Retail