Join Our Greece Team : Customer Support Agent role forEnglish Speakers

Cross Border Talents; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading global telecommunications firm is seeking customer service professionals to join their team with opportunities for on-site or remote work in Greece. You will act as the first point of contact for customers, handling queries via various channels, and work collaboratively in a multicultural environment. Fluency in English is required, and candidates should be willing to relocate with extensive support provided. Enjoy a vibrant lifestyle while developing your career.

Servizi

Private health insurance

Paid training and continuous learning

Clear career progression paths

Competenze

• Fluency in English (B2 level or higher).
• Strong communication and interpersonal skills.
• Willingness to relocate to Greece.

Mansioni

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, or technical concerns.

Conoscenze

Fluency in English

Strong communication skills

Customer-focused mindset

Problem-solving abilities

Descrizione del lavoro

IMPORTANT : Only apply if you meet one of the following conditions :

• You hold EU citizenship
• You possess a Full-purpose or Specific-purpose Work Permit Card for Greece
• You have a Certificate of Protection (refugee status)

Location

Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)

Language Requirements

Advanced English (C1+)

Contract Type

Full-time

Relocation Support

Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role?

Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

Responsibilities

• Act as the first point of contact for customers
• Handle queries via phone, email, or chat
• Resolve issues related to products, orders, accounts, or technical concerns
• Adapt quickly to new tools and processes
• Work collaboratively with team leaders and quality teams to improve customer satisfaction
• Contribute to a positive and inclusive team environment

What We're Looking For

• Fluency in English (B2 level or higher)
• Strong communication and interpersonal skills
• Customer-focused mindset with good problem-solving abilities
• Willingness to relocate to Greece (relocation support provided)
• For some projects: Technical knowledge or B2B cloud experience
• For specific roles: Minimum age of 21

What's Offered

• Full-time employment with competitive salary
• Private health insurance
• Paid training and continuous learning opportunities
• Clear career progression paths
• Remote work option available for certain roles
• Vibrant, multicultural work environment

Please note : Details about the client, project, and exact compensation will be shared during the recruitment process.