Italian Technical Customer Support Agent 5000euro signing bonus

Velenosi & Meredith Consulting; Roma; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading consulting firm in Rome is seeking an Italian-speaking Technical Customer Support Agent for a permanent position. The role includes providing support in a dynamic environment, with competitive salary and benefits like paid training and relocation. Candidates should have a strong knowledge of Office 365 and networking protocols along with fluency in Italian and English.

Servizi

5000 euro signing bonus

Paid training

Full accommodation included

Career growth opportunities

Competenze

• Strong knowledge of Office 365 in an enterprise environment, particularly Exchange Online.
• Basic understanding of networking, protocols, and PowerShell.
• Experience with Office 365 Directory Synchronization and Microsoft Azure Active Directory Connect.

Mansioni

• Provide technical support to customers in a dynamic environment.
• Assist with network troubleshooting and Office 365 related issues.

Conoscenze

Strong knowledge of Office 365

Basic understanding of networking

Experience with Active Directory

Ability to read network captures

Formazione

Technical experience

Descrizione del lavoro

Overview

Rome, Metropolitan City of Rome Capital, Italy

Job Opening Italian Technical Customer Support Agent 5000euro signing bonus

We are hiring Italian-speaking Technical Customer Support Agents for a permanent position in Europe.

Location and Benefits

• Work in a dynamic environment with full accommodation included
• Competitive salary starting from 1300
• Paid training and relocation covered
• Permanent contract with career growth opportunities

Requirements

• Strong knowledge of Office 365 in an enterprise environment, particularly Exchange Online
• Basic understanding of networking, protocols, authentication (Basic, Kerberos, NTLM), and PowerShell
• Experience with Office 365 Directory Synchronization (DirSync), Microsoft Azure Active Directory Connect (AD Connect)
• Knowledge of DNS (types of records, record creation, management, troubleshooting)
• Ability to read and analyze network captures
• Experience with Active Directory (FSMO Roles, Domains and Trusts, Sites and Services)
• European passport with technical experience, Italian (min C1) and English (min B2)